Pricing

TrackCallers has a simple pricing structure consisting of a monthly payment of $29 which includes the rental of 5 Local Tracking Phone Numbers, 700 Call Minutes and 250 SMS (Text) Messages.

To ensure your satisfaction, we offer a 30 Day Free Trial Period during which you can test our call tracking system to see if it meets your needs.

The Trial Account will terminate after 30 days or after 150 call minutes have been used, whichever occurs first. You may convert your Trial Account to a Paid Account at any time by submitting your first $29 monthly payment.

  • Start with a Free 30-Day Trial
    • No Credit Card Required
    • No Setup Fees
    • 150 Call Minutes
    • 100 SMS (Text) Messages
    • 1 Tracking Number (Local or Toll-Free)
  • Then $29 monthly thereafter
    • Includes 500 recorded minutes monthly
      • then 4 cents / minute (Local)
      • then 7 cents / minute (Toll-Free)
    • Includes 5 Local Tracking Numbers
      • then $2.00 / month (added Local Numbers)
      • then $3.00 / month (added Toll-Free Numbers)
    • Includes 250 SMS (Text) Messages
      • then 1.5 cents / each
    • Includes first 5,000 minutes of recorded message storage
      • then $1.00 monthly for each additional 1,000 minutes
  • International Tracking Numbers Available
    • Over 40 other Countries supported
    • Usage Rates Vary by Country
  • Free Business Web Hosting Account

Call Tracking Numbers & Calling Minutes Billing Details

Our call tracking service is a prepaid service which is offered on a month-to-month basis. Our service fee structure consists of two parts:

  • Monthly recurring charges for tracking phone number rental
  • Talk time minutes for inbound phone calls

 Monthly Recurring Charges for Tracking Phone Number Rental

The phone number rental is collected in advance every month on the 1st of the month.
We do not refund these monthly rental fees after they have been deducted from your account.

Talk time Minutes for Inbound Phone Calls

Charges for talk time on the phone use accrue daily. Your account will be charged for the amount of talk time incurred by you which exceed those calling minutes included in your monthly plan.

How TrackCallers’ Prepaid Service Works

As a TrackCallers client you are responsible for maintaining a positive balance within your account. Your account balance will drop as charges such as phone number rental and talk time are incurred and deducted from your account.

In order to keep your account balance in the positive we recommend that you set up your account for automatic recharge. You will select the minimum credit balance that you wish to maintain in your account as well as the maximum amount. As soon as the balance in your account drops below the minimum threshold, our credit card processor Authorize.Net will automatically charge your credit card on file and top the balance in your TrackCallers account up to the level that you have selected as your maximum account balance.

What happens if my account balance drops below $0?

If your account balance drops below $0, services to your account may be suspended. It is therefore essential that your account always maintain a positive balance. In the event that your credit card is declined, TrackCallers’ billing system will issue a warning email advising you of the issue. For this reason, it is important that you keep your billing email address up to date.

How to make a one-time payment in lieu of automatic recharge?

If you do not wish to use the auto recharge payment feature and prefer to make one-time payment with your credit card to top up your account then use the Add Funds Through PayPal feature. Note: You do not need a PayPal account to pay through PayPal and you may use AMEX, VISA, Discover or MasterCard to in lieu of PayPal.

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